
Loved by Organized Homes Across the U.S.
Frequently Asked Questions
How long does delivery take?
How long does delivery take?
Because each shelf is made to order after purchase, please allow a total of about 3–6 weeks for your item to arrive. Here is a quick breakdown of our process:
- Production & Scheduled Dispatch (1–2 weeks): Your shelf is carefully crafted, inspected for quality, packaged, and prepared for international transit.
- Ocean Transit to the U.S. Port (Approx. 2 weeks): After dispatch, the shipment travels by ocean freight to the U.S. port. Tracking may not update during this stage.
- U.S. Port Arrival & Final Delivery (Usually 1–2 weeks): After the shipment arrives at the U.S. port, it will be processed and handed over to a local carrier such as UPS or FedEx. Tracking information will begin to update once the package is scanned by the local carrier, and final delivery will be completed afterward.
We truly appreciate your patience. Each shelf is carefully made and inspected before shipment, and we do our best to keep the process as smooth and transparent as possible.
Do you offer custom wood shelves?
Do you offer custom wood shelves?
Yes. We offer many custom options for our wood shelves, including length, width/depth, thickness, edge style, and overall shape. Options may include natural live edge, straight edge, carved edge, L-shaped corner shelves, triangular corner shelves, and special edge cuts to fit your space or project needs.
Please contact us before ordering with your desired dimensions, reference photos, or project details. We’ll confirm availability, pricing, and estimated lead time.
Does the shelf come with mounting hardware?
Does the shelf come with mounting hardware?
Yes. Each shelf includes the necessary mounting hardware for installation.
What is included in the package?
What is included in the package?
Each package includes the shelf, hidden bracket hardware, drywall and solid-wall screws/anchors, and an installation guide.
Can this shelf be installed on drywall?
Can this shelf be installed on drywall?
Yes. Drywall mounting hardware is included. When installing on drywall, simply use the included drywall hardware.
Are the brackets visible after installation?
Are the brackets visible after installation?
No. The hidden steel rod brackets slide into the shelf, creating a clean floating look.
Is this shelf waterproof?
Is this shelf waterproof?
The shelf is finished with hardwax oil for surface protection, but it should not be soaked in water or exposed to standing water for long periods.
Can I use it in a bathroom?
Can I use it in a bathroom?
Yes. It can be used in a bathroom, but we recommend keeping the space well ventilated and wiping off moisture promptly.



